1. General Policy
NotionGrid provides digital content and services that may be eligible for refunds under certain conditions.
2. Refund Eligibility
Refund requests must meet the following criteria:
The service or digital product was not delivered as described.
A technical error prevented access, and troubleshooting was unsuccessful.
3. Non-Refundable Items
Refunds will not be granted for:
Services that have already been accessed or consumed.
Customized digital products made to user specifications.
4. Requesting a Refund
To initiate a refund, submit a request to [email protected] within 7 days of purchase, including proof of issue.
5. Processing Refunds
Approved refunds will be processed within 7-10 business days via the original payment method.
6. Chargebacks and DisputesIf you experience issues, we encourage you to contact us before initiating a chargeback.
7. Changes to Refund Policy
NotionGrid reserves the right to update this policy as needed.
8. Contact Information
Address: 1900 19th Ave, San Francisco, CA 94116, United States
Email: [email protected]
Phone: +1 415-664-1834